Customer records
Expiry, limits, devices, squads, payments and customer history are kept together.
Where to find it: #/users — Customers.
Workflow
- Create a customer.
- assign a plan or days and squads.
- open the subscription link.
- test the connection. Search supports names, UUIDs, Telegram IDs, email addresses and tags.
Access code and identity
Open access-code management in the customer record. Viewing and copying require the appropriate administrator permissions. Resetting issues a new code, revokes the old one and ends website sessions; subscriptions and purchases remain. Customers link Telegram and the website using one-time confirmation. Do not create a second paid subscription just to enable website sign-in.
Verify the result
Extending the expiry restores access only if traffic is available and the customer was not disabled manually. Removing a device does not reset traffic. Revoking access changes the keys and invalidates old links.
Related guides
Plans connect prices with access · Access groups · Customer website & Mini App